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Please note we are unable answer questions regarding individual patient status or care. Communications through our website are not secured for this purpose and this form and our chat features should not be used to communicate sensitive data such as patient health information.

Business Enquiries

We reply to all business enquiries within 24hrs.


Our Commitment to You

Vital is committed to the security of our customers’ data and provide multiple layers of protection for the protected health information (PHI) you trust to Vital. We align ourselves with HIPAA and industry leading approaches to securing that data.

We engage independent auditors to assess and test our mechanisms to ensure we're handling your data securely.

To learn more about the security and compliance practices at Vital check out our Security eBook here.


Vital has recently received a Service Organization Control (SOC 2) Type 1 report. The report is the result of an independent auditor's examination of Vital’s cloud based system relevant to the Trust Services Criteria for Security, Availability, and Confidentiality.


Vital is compliant with the Health Insurance Portability and Accountability Act (HIPAA).

Contact Us

Please contact us with any questions or concerns regarding our security processes:

Company: Vital Software, LLC