FINANCIAL
Increase revenue with in-network appointments
Vital’s suite of solutions empowers the patient to take control of their care. This includes finding and booking appropriate care post-discharge. Patients receive text reminders and are driven to their patient portal or find-a-doc. Reminding patients within 24 hours to follow up has led to an increase in patient volumes and annualized reimbursable revenue.
Vital drives in-network loyalty by managing patient expectations and providing a consumer-driven care experience.
EXPERIENCE
Improve satisfaction scores and retention with consumer-grade software
Not surprisingly, patients love the ability to understand their hospital visit, to be able to safely communicate with their care team, and to share their visit status with loved ones. On average, over 57% of all patients who arrive with a mobile phone in the emergency department use our ERAdvisor solution.
Clinicians and staff frequently report the importance of Vital’s solution in their day-to-day – maximizing their ability to work efficiently and at the top of their license. Informed patients means fewer questions for clinicians and staff.
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