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Senior Quality Engineer

Engineering

Remote

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We are looking for a Senior Quality Engineer to join our remote-first team, in a New Zealand & US friendly timezone. Quality is an integral component of engineering at Vital, the Quality team is responsible for supporting and guiding Engineering in meeting the high level of quality required to deploy software into hospitals.

🫀 Vital builds software for care teams & patients, with a focus on the Emergency Room (ER) experience. We use AI/ML to reduce length of stay, save millions by increasing doctors’ and nurses’ productivity, and keep patients safe & happy.

💡 We provide hospitals with a modern UI and AI layer, which we are able to deploy within a matter of days.

🏥 There are more than 140 million visits to the ER every year in the US. Our mission is to improve the healthcare experience for these patients.

Vital + Quality

  • Quality Engineering is responsible for creating and maintaining processes that support quality work within the Engineering team. As an example, the Quality Engineering team at Vital owns Incident Response training, and runs training exercises monthly with on-call engineers.
  • Reliability is critical at Vital, as we work in the context of a live production system directly used by expert healthcare care teams, their patients, and patients' families.
  • We prefer to catch potential issues as early as possible, so we continuously invest in our Developer Experience tooling. Quality engineers work alongside application and platform engineers to encode automatable workflows, using tools such as Cypress, Percy (visual regressions), aXe (a11y).
  • Work is prioritized using a Kanban approach (we tend away from fixed length sprints), and we constantly improve our approach & methodology as needed. Features are launched in phased approaches, following validation with our end users.
  • Our team have adopted asynchronous communication as our preferred form of working together. We eschew unnecessary meetings, write documentation, draft idea documents, and utilize the Slack "Do Not Disturb" functionality.

Vital + You

  • We are looking for a Senior Quality Engineer with experience in testing web applications, preferably at scale. We’d like you to have several years of experience.
  • Our applications are cloud-based in AWS with a modern serverless architecture. Experience with this kind of architecture would be an advantage. Having experience in how different software architectures lead to different quality issues is also a plus.
  • Your experience may be under a different title than ‘engineer’. Vital appreciates that experience in quality engineering involves technical software testing skills alongside or outside of automation and/or coding.

We acknowledge that those who work in the software quality space come from a variety of backgrounds and bring different perspectives to the role. We are looking for your practical experiences rather than your credentials or qualifications.

The right candidate will have seen a few different things in their career so far and will be able to:

  • Talk about times you have worked closely with other roles in software engineering on a shared goal.
  • Talk about times where you have escalated quality concerns.
  • Discuss how compliance and security overlaps with quality.
  • Demonstrate ongoing learning and knowledge of software testing techniques, especially bridging from theory to practice.
  • Talk about an initiative you started in an engineering team; and whether it ultimately succeeded or not, how you tracked the impact on quality.
  • Be able to teach others a particular skill or speciality within software quality you have developed expertise in.

Why Vital?

  • We’re working on problems which have a real impact on people’s lives. When we succeed, patients get better care.
  • Diversity, Equity, and Inclusion are important to us. Every team member must abide by our shared code of conduct. We believe this approach will help us attract and grow a diverse bunch of talented people that are supportive, calm, clear, empathetic, and results-oriented.
  • We prefer working smarter, not longer. You're not expected to put in wild hours, that's just not what we do.
  • You'll get a competitive salary.
  • We're constantly improving our systems and processes, and you'll be expected to continue to shape this as we journey together.

We also provide great benefits to our team:

  • Every team member at Vital gets to share in our success in the form of stock options.
  • Four weeks of annual leave for our team, ensuring you can take vacations as you need.
  • We provide paid leave for new parents.
  • Our "hubs" are dog-friendly, and we run regular dog social sessions.

Hiring @ Vital

Does this role and organisation seem like a good opportunity for you? If so, have a read of our code of conduct, then use the "Apply Now" link to fill out an application. Once we've received your application, we'll send through some technical challenges and puzzles for you to work through in your own time (they shouldn't take too long to complete). From there, we will be in touch.

If you qualify for a good role at Vital, we'll invite you to a round of interviews. There are three stages to our interview process, as follows:

  • Culture & Screening. This is where you introduce yourself, and we introduce ourselves and the company, explaining what we're about, why we're doing what we're doing, and the type of person we're looking for.
  • Technical. This is where we'll sit with you to talk about technical problems relevant to the role you're applying for, looking to see if you can demonstrate the skills required to fulfil the role.
  • Executive. This is where you get to meet our leadership team and ask questions about the company and its founders/leadership team.

We are committed to providing all candidates with constructive feedback during this process.

Vital is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or any other legally protected characteristics.

Vital is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or any other legally protected characteristics.

Apply Now