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Product Manager

Product

Remote

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We are looking for a Product Manager to join our remote-first team, in a New Zealand and US friendly timezone. You will be working on products to improve the healthcare experience for millions of patients and care teams.

🫀 Vital builds software for care teams & patients, with a focus on the Emergency Room (ER) experience. We use AI/ML to reduce length of stay, save millions by increasing doctors’ and nurses’ productivity, and keep patients safe & happy.

💡 We provide hospitals with a modern UI and AI layer, which we are able to deploy within a matter of days.

🏥 There are more than 140 million visits to the ER every year in the US. Our mission is to improve the healthcare experience for these patients.

Vital + Product

  • Discovery: You'll need to identify problems at scale that we can solve with our product, improving the value we provide to our customers.
  • Define: You'll need to define product features and enhancements and communicate these across the team, ensuring all necessary stakeholders have input.
  • Risk and Delivery: You'll need to contribute to the product team a solid knowledge of the various constraints of the business and a deep knowledge of the internal customers/users. This will ensure the team’s detailed understanding of the problem so that they have the context and autonomy to deliver.
  • Customer Interaction: You'll work closely with customers to identify problems we can solve, along with ensuring we're building the right features in the right order.
  • Communicate: You'll need to ensure the Product team communicate the product roadmap across the company, along with adapting to product requests from internal and external stakeholders. Stakeholder management is a core part of this role as you'll need to ensure buy-in across the company of the prioritisation of the problems to solve and desired outcome.

Vital + You

  • We're looking for a Product Manager to hit the ground running, so prior work experience as a product manager, product designer, data analyst, or user researcher is important.
  • You'll have a demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
  • You'll have a proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
  • You'll have a hunger to learn across the core areas of your domain, to synthesise insights from your learnings, and to leverage those insights in your team.
  • Healthcare-related experience is a bonus but not a must.

Why Vital?

  • We’re working on problems which have a real impact on people’s lives. When we succeed, patients get better care.
  • Diversity, Equity, and Inclusion are important to us. Every team member must abide by our shared code of conduct. We believe this approach will help us attract and grow a diverse bunch of talented people that are supportive, calm, clear, empathetic, and results-oriented.
  • We prefer working smarter, not longer. You're not expected to put in wild hours, that's just not what we do.
  • You'll get a competitive salary.
  • We're constantly improving our systems and processes, and you'll be expected to continue to shape this as we journey together.

We also provide great benefits to our team:

  • Every team member at Vital gets to share in our success in the form of stock options.
  • Four weeks of annual leave for our team, ensuring you can take vacations as you need.
  • We provide paid leave for new parents.
  • Our "hubs" are dog-friendly, and we run regular dog social sessions.

Hiring @ Vital

Does this role and organisation seem like a good opportunity for you? If so, have a read of our code of conduct, then use the "Apply Now" link to fill out an application. Once we've received your application, we'll send through some technical challenges and puzzles for you to work through in your own time (they shouldn't take too long to complete). From there, we will be in touch.

If you qualify for a good role at Vital, we'll invite you to a round of interviews. There are three stages to our interview process, as follows:

  • Culture & Screening. This is where you introduce yourself, and we introduce ourselves and the company, explaining what we're about, why we're doing what we're doing, and the type of person we're looking for.
  • Technical. This is where we'll sit with you to talk about technical problems relevant to the role you're applying for, looking to see if you can demonstrate the skills required to fulfil the role.
  • Executive. This is where you get to meet our leadership team and ask questions about the company and its founders/leadership team.

We are committed to providing all candidates with constructive feedback during this process.

Vital is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or any other legally protected characteristics.

Vital is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or any other legally protected characteristics.

Apply Now