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The Next Generation of Inpatient Care Delivery

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Transform the Inpatient Care Experience

By combining your EHR with our intelligent software, patients, clinicians, and families have the information they need at their fingertips.

HubSpot Video

Feature Spotlight


Patient Progress Meter

EHR data + predictive analytics show patients’ health progress and readiness for discharge.

Answers questions like:

  • Am I getting better?
  • When can I go home?
  • How am I responding to care interventions?
  • What needs to improve to go home?
Care Advisor - Feature Spotlight - 1. Patient Progress Meter

Orders & Results

Patients can view test orders, how to prepare, what's in progress, and the results. Vital provides patient friendly explanations of labs and imaging results, omitting sensitive results like drugs/oncology.

Care Advisor - Feature Spotlight - 2. Orders & Results

Daily Patient Schedule

Patients can view a detailed schedule that provides an hourly plan for the day. The schedule is interactive with links to complete tasks like education and pain assessments.

Care Advisor - Feature Spotlight - 3. Daily Patient Schedule

Meal Ordering

Patients have digital access to their menu with selections routed to food service. Through integration with the food management system, the menu is curated to meet each patient’s dietary restrictions.

Care Advisor - Feature Spotlight - 4. Meal Ordering

Service Requests

Patients can request help and services, with routing to appropriate staff. Service requests can be turned off and on with a click of a button according to preferred ‘hours of operation’.

Care Advisor - Feature Spotlight - 5. Service Requests

Real-Time Surveys

Patients are sent an invite to fill out a survey. 3 star experiences (or lower) are automatically escalated to appropriate staff to remediate. If a patient selects a 5 star rating, they are redirected to fill out a Google review.

Care Advisor - Feature Spotlight - 6. Real-Time Surveys
Clinician Tools

Clinician Tools

CareAdvisor is a mobile EHR for clinicians – providing complete patient profiles, a mobile clinical decision support dashboard, and alerting system. 

Care Advisor - Feature Spotlight - 7. Clinician Tools

What People Are Saying

Service Requests

"Vital and the service request feature saves nurse time, mental load, and ensures patient needs are met in a timely manner."

Jenn Jankowski, Inpatient CareCoach RN

Real-Time Surveys

"It is cool to see movement in our star ratings as a result of CareAdvisor.”

Jennifer Wong, Senior Director 


"Vital has improved operations and strengthened Dignity Health's position as a leader in the region.”

Mark Slyter, President and CEO of Dignity Health East Valley Arizona


Motivate and engage patients with personalized, real-time updates

  • Access via secure phone link – no sign-up or download required to access.
  • Patients can view their health progress and readiness for discharge, lab results, an hour-by-hour plan for the day, and educational content.
Care Advisor - Empower


Make it easy for patients to communicate with their loved ones and care team

  • Request service and comfort items, with automatic alerts sent to appropriate staff.
  • Use the share feature to send visit status to loved ones, instantly.
3 for CareAdvisor (1)

Drive Value

Improve patient experience scores and staff satisfaction

  • Patient surveys give voice to the patient, sending recognition to staff on a job well done and flagging any concerns.
  • Increase loyalty with increased patient satisfaction.
Care Advisor - Drive value

Value on Investment

Revitalize your patient experience strategy, advance hospital performance, increase revenue, and provide new, intelligent resources to make work environment better for staff


Improve HCAHPS performance by providing a highly individualized responsive patient experience


Lower overall cost of care with advanced patient outcomes


Advance staff satisfaction with the use of intelligent communication resources and clinical decision support tools

Want to Learn More?

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