The ED has an experience problem
Vital keeps patients and families informed throughout their emergency department visit, reducing uncertainty and improving their experience.
Vital identifies and prepares patients with transportation needs before the discharge process begins. Reducing length of stay and boosting patient satisfaction.
Vital prompts patients to schedule follow-up appointments from the emergency department, driving additional revenues, greater compliance, and decreasing readmission risk.
…and some financial opportunities too
Poor experience in your ED drags down your value based reimbursements. Vital can help lift your scores, patient loyalty, and payments through an improved ED patient experience.
Patient delays are costing you millions. Vital can help you speed up the care process, and put those dollars back in your pocket.
Two thirds of patients leave your ED and don’t schedule follow up care. Vital can help with this transition, earning you millions in new volumes, and improving health outcomes.
We can help.
Automatically update patients and families
Vital updates patients and families throughout their visit, contextualizes their care process, and facilitates scheduling follow up appointments to stay in network.
Modernize your clinical experience
Vital makes it easy to stay mobile and up to date on patient progress, all while maximizing the revenues associated with each encounter.
Powered by Machine Learning
Trained algorithms analyze all facets of your ED, forecasting up-to-the-minute wait times, prognoses and other assistive data.
The results speak for themselves
Increase in ED follow-up appointments
Patient approval rating
Patients served per year
No one has ever shared something like this with me. I’m really glad the hospital is changing how they communicate with patients.
I don’t think patients know what the doctor does when you leave the triage room if I’m being honest… this let’s me know they actually thought about my care and did something about it.
Any news is good news. Information is golden when you have a family member in an emergency situation.
Thank you for sharing the waiting times with me. I wouldn’t have known otherwise. This should be the standard.
I feel like the patients are not as upset with wait times. They have something [Vital] they can keep checking. We have never been able to share wait times or even know what they are until now.
I find it particularly fascinating that no one has asked me about wait times. Not one person has walked up here since I have been working to ask.
Vital is proud to partner with leading organizations across the country.